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• Xerox grows despite market decline

  Created: 2012-07-18 10:12:46 Author: Staff writer

  
  Sales of Xerox A4 laser printers and multifunction devices grew by 71% during the first quarter of 2012, as compared with t...

• XON expands into Namibia, Kenya

  Created: 2012-07-18 10:07:11 Author: Staff writer

  
  XON, a BBBEE ICT solutions business, has expanded its direct footprint into Namibia and Kenya....

• Comztek appoints KZN manager

  Created: 2012-07-18 10:01:18 Author: Staff writer

  
  Communications and technology distributor Comztek has appointed Jody Thompson as its new regional branch manager for KwaZ...

• Channel update

  Created: 2012-07-18 09:45:02 Author: Staff writer

  
  IT hardware and software distributor, AxizWorkgroup, received top honours when its VMware team was named VMware Distributor of the Ye...

• The local cloud storage outlook

  Created: 2012-07-18 09:35:49 Author: Staff writer

  Although investing in a storage cloud provider may bring many benefits, SA still lacks in the bandwidth department...

• Organisations urged to adopt more robust backup technologies

  Created: 2012-07-18 09:18:46 Author: Staff writer

  
  Organisations continue to grapple with the challenge of exponential data growth. Along with escalating data volumes, the complexity of ...

• DOC, UJ address ICT skills challenge

  Created: 2012-07-18 09:08:36 Author: Charity Mohajane

  South Africa, as an emerging economy, lacks 37 565 ICT workers, ranging from network technicians to human resource workers....

• SA’s BPO sector to grow

  Created: 2012-07-18 09:04:16 Author: Staff writer

  The market could be worth $3 billion in 2016...

• Recommended Reading

  Created: 2012-07-18 08:58:04 Author: Staff writer

  Usable Usability

  
  Eric Reiss shares his knowledge from decades of experience making Web products usable for everyone. In t...

• Decades of change

  Created: 2012-07-18 08:56:04 Author: Pierre Spies

  
  No time for complacency, says Tarsus’ Pierre Spies...

• User experience expectations will soar

  Created: 2012-07-18 08:36:46 Author: Ilva Pieterse

  
  Context-aware computing will be used to satisfy heightened expectations by 2015...

• Focus, connect, lead

  Created: 2012-07-18 08:09:51 Author: Staff writer

  
  This year’s Gartner Symposium will focus on meeting the challenges of extreme information management...

• Customer service faces new challenges

  Created: 2012-07-18 07:55:36 Author: Tracy Burrows

  
  Customer satisfaction and loyalty can’t be ensured by putting a call centre in place, or receiving “smil...

• Reinventing Cell C

  Created: 2012-07-18 07:11:59 Author: Bonnie Tubbs

  
  Waging war on SA’s mobile duopoly...

• Making the right choices

  Created: 2012-07-18 00:00:00 Author: Martin Czernowalow

  
  Filling the post of national commissioner of the South African Police Service (SAPS) would always be a tricky endeavour, given the sh...

• George pursues BPO sector

  Created: 2012-07-18 00:00:00 Author: Nicola Mawson

  Western Cape municipality George is developing into a competitive contact centre destination in a bid to target the local and international business process outsourcing market (BPO)....

• The week in review

  Created: 2012-07-18 00:00:00 Author: Patricia Pieterse

  At Home

  The Vodafone Innovation Centre, in Midrand, has won the Mail & Guardian’s Greening the Future award in the “Innovations in renewables” category. The building, situated at Vodacom’s head office, in Midrand, has a Six-Star Gree...

• Labour broking to be regulated

  Created: 2012-07-18 00:00:00 Author: Nicola Mawson

  Proposed changes to SA’s labour laws and regulations, which are making their way through Parliament, will not ban labour brokers if enacted, but will regulate the sector more stringently....

• MTN’s fibre-optic plans gain traction

  Created: 2012-07-18 00:00:00 Author: Staff writer

  
  MTN’s national long-distance fibre-optic network has seen its first milestone since the project�...

• SARS goes hi-tech on tax

  Created: 2012-07-18 00:00:00 Author: Nicola Mawson

  
  The South African Revenue Service (SARS) has added to its technology portfolio with the aim of returning assessments in...