The company details managed services and business document processes

Nashua Limited’s considerable expertise and reputation in the office automation market was successfully demonstrated through the company’s participation at the CIO Africa Summit recently held at the Arabella Hotel and Spa in the Western Cape.

The CIO Africa Summit brought together chief information officers (CIOs), who are currently investing in innovative IT practices, with solution providers such as Nashua. The annual event is designed specifically to help forward-thinking CIOs meet today’s IT challenges while planning for those of tomorrow. The 2012 event offered comprehensive workshops, panel discussions offering delegates moderated, peer-led discussions on major industry issues, while one-on-one meetings gave delegates the chance to meet with business analysts and solution providers to discuss strategy and technology demands in a rapidly evolving business climate.

Nashua highlighted how procurement in IT has recently shifted emphasis to professional managed services, and how the right partner will often dictate a firm’s success in achieving desired operational efficiencies and cost savings.

Nashua emphasised the considerable benefits that accrue for companies, including CIOs being able to offload IT management activities, while still maintaining overall control over a company’s IT strategy and direction.

It also shared how the company has reinvented itself into a services-centric business with new key capabilities, and highlighted how its own transition into professional managed services had improved its customer service offerings. This includes the fact that it had successfully managed to turn the capital expenditure of companies into operational expenditure, convert their paper based processes to digital workflows, and optimise their existing customer environments. Further to this discussion the company presented a keynote session at the Summit, in which Nashua’s MD, , spoke about critical business document processes.

During this discussion, Coutinho elaborated on how this function is helping organisations increase knowledge sharing, improve , and grow workforce effectiveness. He added that by focusing on these top three priorities, businesses will benefit from employee productivity through more efficient ways of working, and better collaboration and information sharing amongst employees.

Coutinho also outlined how Nashua’s experience and expertise in this area had recently enabled a global vehicle fleet services organisation to realise the optimisation of their core business processes countrywide, by supporting the implementation of their business document workflow process. This involved replacing the organisation’s entire legacy systems and processes with an innovative document management solution, which spanned multiple departments within the company.

He noted that this solution has subsequently afforded the vehicle fleet services company a competitive advantage in the market place, as the organisation’s branches around the country have been able to increase the amount of transactions they are able to process on a daily basis.

Further, Nashua’s reputation as the largest distributor of Ricoh products in the world resulted in Ricoh International head of commercial and strategic development providing input on the changing nature of IT systems.

Couthino concludes that Nashua can offer the same value and expertise to a wide range of industries and companies.

“Nashua is able to offer customised, end-to-end solutions to a variety of clients, with our comprehensive range of products agile and flexible enough to fit into any company’s operations, saving them considerable amounts of time and money.”