View Points

Viewpoints

Hannes van der Merwe, Itec
The hype around hosted PBXes, or cloud-based telephony, has become pervasive. It’s not hard to understand why, since this model offers a range of benefits, from flexible new payment models through to the promise of making enterprise-grade telephony services available to smaller businesses.
Rick Parry, AIGS
Although lauded as a business solution that will dramatically lower costs and allow for improved services, with proportionate marketing hype about how discerning enterprises should migrate to the cloud if they have any hopes of survival, many have been disappointed by the results.
Richard Pinker, Ricoh SA
Almost 40% of organisations worry that they will lose their competitive edge if they do not keep up with the pace of change, according to the Ricoh Document Governance Index 2012, conducted by Coleman Parkes Research. Yet it’s clear that when it comes to the document processes underpinning their business activities, they’ve already fallen behind. So what can be done to tackle these issues?
Werner Lindemann, IBM South Africa
Industries and operations were transformed by the Web, just not in ways that people initially imagined. But this is exactly the approach people are taking to mobile.
Teresa Legg, sustainableIT
When it comes to managing software licences and assets, most companies focus on compliance – rather than cost-cutting. Organisations are overlicensing, buying more and more software in order to err on the side of caution. This can be an extremely costly mistake.

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