View Points

Viewpoints

Settling the quality control issue

Wednesday, 23 January 2013 07:27 Written by Rob Lith
Rob Lith, Connection Telecom
The argument for using voice over Internet Protocol (VOIP) as a cost-cutting tool in businesses has long been won. In many instances, VOIP has cut costs in organisations by up to 50%. For others, the experience with VOIP was less than satisfactory – particularly the quality of phone calls. Complaints of delays, interference from non-voice traffic on the network and poor quality of calls are not uncommon or invalid. But, before one dismisses the technology, it’s important to examine both the reasons for these issues, and possible solutions.
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Cloud veterans are winning the market

Wednesday, 05 December 2012 00:00 Written by Bruce von Maltitz
Bruce von Maltitz, 1Stream
In this economy, it’s not hard to sell the benefi ts of the cloud.
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What is managed print services?

Wednesday, 21 November 2012 06:46 Written by Warren Mande
Warren Mande, Bytes Document Solutions
While the definition of managed print services (MPS) is quite broad, the end result of true MPS is quite simple, but significant: gaining visibility and control of your printing, which helps you save money and boost productivity. Managed print also helps you improve environmental sustainability and document security.
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Why ERP solutions have to be mobile – and multiplatform

Wednesday, 21 November 2012 06:35 Written by Johani Marais
Johani Marais, HansaWorld
With the dramatic emergence of tablet computing into the corporate workspace, enterprise resource vendors have a new frontier to consider: do their applications extend to these devices, and if not, can they stay competitive?
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Overcoming document disorder

Wednesday, 07 November 2012 00:00 Written by Craig Freer
Craig Freer, Vox Amvia
As personal computers became more popular, office managers started to wax lyrical about the promise of a paperless office – a world where no one would have to dig through dusty ledgers or archives, and employees could easily access, file and share information. The ledgers may be gone, but the promise has been sorely broken.
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