View Points

Viewpoints

Nick Wonfor
I was shocked to hear recently that an established international telecoms company had lost revenue because its billing system wasn’t backed up, and that another company had opted not to include important data in its normal back-up routine in a bid to save money.
Karl Reed is chief marketing and solutions officer at Elingo.
Technological advances allow for full integration between communication systems and workflow tools. These advances will engender significant changes in the way companies do business. But an organisation’s ability to take advantage of these developments rests on its ability to assess its status quo before it seeks to move forward.
Kevin Johnstone is business development officer at Itec.
A distribution and reseller channel that resists open partnership models is a major obstacle to the growth of managed print services (MPS) in South Africa. As a result, South African companies are losing out on opportunities to achieve massive efficiencies and significant cost-savings.
Alan Austin is sales and marketing director at Ricoh South Africa.
Last year, mobile printing – previously the exclusive domain of travelling executives – infiltrated the corporate mainstream. Oddly enough, the reason is the titanic rise of smartphones and tablet computers. That’s odd because many resurrected an ancient anthem with the advent of smartphones and tablets: the paperless office. They droned on endlessly about big screens, portability, and the power of apps.

In today's world where cyber crime has become a multimillion-dollar industry, security solutions are no longer simply nice to have, but essential business tools. However, businesses often fail to see the full value that these security tools offer. Security tools generate reams of data in their logs around system configuration, access rights and user activity logs, which are full of information and insights into the business.

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