View Points

Viewpoints

PACKAGED software rarely comes ready to run. Before you invest in a package, you had better be sure you can live with its business implications, and bear in mind that extensive customisation often causes package failure.
Accent neutralisation has become a major issue in the South African contact centre industry as foreign investors show increased interest in moving their operations offshore.
FIVE MONTHS after the legalisation of VOIP in SA, a lot of corporates must be wondering about the failure of the hype to translate into amazing offers.
SATURDAY mornings at the mall was when we hackers gathered to swap war stories. We were just teenagers with a common interest, and the fact that our hobby was hacking into corporate networks added a touch of excitement to our lives.
Warning: these issues result in the most court cases, workplace disputes and damages

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