Special Report

Special Report

Technology is your safety net

Thursday, 15 March 2007 00:00 Written by Ilva Pieterse
Keeping the bad guys off your network
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Contact centres prefer all-in-one solutions

Thursday, 15 March 2007 00:00 Written by Ilva Pieterse
BenchmarkPortal survey results show unified systems are favoured
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Customer quality reigns supreme

Thursday, 15 March 2007 00:00 Written by Ilva Pieterse
Gaining competitive advantage through service delivery
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Centering on contact

Thursday, 15 March 2007 00:00 Written by Ilva Pieterse
Will SA cash in on the wealth of international outsourcing opportunities - or are we destined to play on home ground?
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