More than a reseller

Wednesday, 06 June 2012 00:00 Written by Staff writer

Nashua’s dominant position in the office automation market is solidified by its reputation as a total solutions provider

Plan for a successful virtual infrastructure

Wednesday, 06 June 2012 00:00 Written by Staff writer

The core challenge organisations encounter when building a virtual infrastructure is maintaining a smooth transition from the physical environment to the virtual one.

Focus on the result

Wednesday, 06 June 2012 00:00 Written by Staff writer

Virtual environments ease business chaos

The changing role of the insurance contact centre

Wednesday, 23 May 2012 00:00 Written by Deon Scheepers, head of sales & business development, Interactive Intelligence Africa

Over the course of the last two decades, contact centres have played a pivotal role in the insurance industry, and have become increasingly technologically sophisticated in terms of their business capabilities.